| 1. How do I start a purchase? |
| 2. How do I make a payment? |
| 3. What should I do after I placed an order? |
| 4. What's my waiting time after purchase? |
| 5. Can I track my order status? |
| 6. If I have questions, how would I be able to contact PCGamerUSA support? |
| 7. Can make fraud purchase here? |
| 8. What's the refund and return policy? |
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| 1. How do I start a purchase? |
- Select your prefered online game from left menu, then select realm and click the "Add To Card" button.
- Select your prefered payment option and make payment.
- Done!
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| 2. How do I make a payment? |
We are currently accept PayPal and all other major credit cards. Just select proper payment method at payment page and then follow the payment process. |
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| 3. What should I do after I placed an order? |
| Please contact us by click on the live chat icon, which is located at lower right hand side. |
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| 4. What's my waiting time after purchase? |
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If you are a new customer, we will perform some simple checks. We will deliver the item to you right
after you passed our verification process. In general, it will take
around 15 to 20 minutes to complete a new customer purchase. For return customers, the order completion time can be
short as less then 5 minutes, because we don't need to perform the verfication process.
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| 5. Can I track my order status? |
You can track your order status as long you are a registered member. If you want to become a member, please click here |
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| 6. If I have questions, how would I be able to contact PCGamerUSA support? |
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We are providing 24/7 online customer support. If you have any questions or concerns please don't hesitate to contact us by click on live chat icon,
which is located at the lower right side of the page. You can also go to Contact us page, where lists all of our support contact information.
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| 7. Can I make fraud purchase here? |
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Internet fraudulence is a federal crime! Conviction on Credit Card Fraud Carries Penalties of 10 Years Imprisonment and/or a $10,000 Fine!
U.S.C. Title 18, Section 3056, Subsection (b), specifically authorizes the United States Secret Service to detect and arrest any person
who violates federal criminal laws relating to credit card fraud and related activity in connection with computers and/or access devices.
We are taking every afford to fight against fraudsters. We will report fraudster’s information to their local police department, ISP and phone provider for investigation.
We have also partnered with many collector agency worldwide to fight with fraudsters. In another word, if you want to cheat, this is not the website for you to try!
We have already successfully put several fraudsters into jail or have paid big fine. Risk your whole life for some virtual currency is really not worth it!
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| 8. What's the refund and return policy? |
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In some rare cases, we may short in stock or for any reason that customer wants a refund before we deliver the item.
We will refund the money 100% back to customer at customer's request with no question asked.
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